Mar
26
 Social Networks have affected most departments of the company, and Customer Service is one more than it benefits from the opportunities offered by this new channel. Thus arises the concept of Social CRM, the main benefits are that it allows users to make inquiries, 365 days a year, 7 days a week, in a manner faster than through traditional channels and at lower cost .
However, to lead a social CRM strategy must effectively take into account some keys and tips in this post I will summarize which to our view we consider most important.
1. Create a human face and close to users: Open a page of your company on Twitter or Facebook helps you create and reinforce your corporate image with users, but serve them when it is important that the company is not only that answer, but behind it there is a natural person, so that users will see their complaints and recommendations are received by people, thus prompting greater transparency and trust, as users will know where to turn next time.
2. Listen to your customers and Send her away at the moment: Although it may seem too obvious in many cases it is, the Social Media has been created to “make friends with the customers” and that’s what you should get treated at when in need and giving effective answers to solve their problems, to create a trust. Click here to read more.. »
Mar
8
 In recent years the use of the Internet applied to small businesses was limited to its having a simple online presence through a website offering information on it and its products or services.
After that came the demand for SEO optimization to ensure that search engines like Google and Yahoo are getting better results obtained for this company.
Today, social media are transforming the outlook for sales of small businesses. These means allow, for the first time, a feedback with the consumer or receiver of our company information.
This information can be shared and discussed. Complaints, suggestions or “congratulations” come directly from consumers and that will give us the opportunity to explain, thank or answer any questions they may have.
And is that companies can use these means to an enormous range of information and get, so new customers for your business.
If Social Media actions are carried out properly, the small business owner can save significantly on expenses previously destined for the marketing or traditional advertising.
Work on developing a corporate blog, responding to real time to your users or customers, report on their Facebook or Tuenti promotions (depending, for example, the age of your target) or use of other networks such as MySpace, Twitter, LinkedIn or YouTube, they can achieve more results, if the channel is proper, that the methods used so far. Click here to read more.. »
Aug
23
Creativity has no limits and often very simple concepts can become big business opportunities.
A friend in her Facebook account recently published in its wall a video about a Chinese architect named Gary Chang, who has made a small apartment in Hong Kong in a big apartment blocks through a system of folding and sliding.
These folding and sliding blocks make the small space in several rooms specially designed to take advantage of all places without losing comfort or care of the harmony of the spaces for the benefit of the occupants of the apartment.
It is a concept that any architect or any creative person could adapt the design of other departments or even quarters and thus create a business opportunity to make money by offering a service processing small departments in large departments.
Aug
21
The social networking is an important means for business ideas can be promoted in a natural way by building relationships characteristic of these networks.
One of these networks is Facebook has millions of users, millions of potential customers and your business idea is not there is lost business opportunities.
In the case of bands promotion in these social networks is essential to win fans and get known and they must be added to the Facebook accounts of a number of tools for fans of a musical group can “hook” with the band you want to promote.
If you’re a “manager” or a promoter of bands, the Facebook application called MyBand going to be very useful for all the tools that gives you the same.
MyBand is installed on the Facebook page of the band and gives the opportunity to create a tab with personalized information of the band also can post videos of the band. Click here to read more.. »
Aug
19
 Facebook has become an important tool for any business idea and that is why we see now is that large companies promote their pages on Facebook.
Small businesses must be why his page on Facebook and use it as a tool for the loyalty of your existing or potential customers so that you can in a natural way, sell more and earn more money.
As any other tool we need to be clear on the use strategy and objectives to be our page on Facebook and see how we can “monetize” that is how we can make money with this tool.
One of the ways is by creating a virtual store on our Facebook site. But before you create a virtual store or perhaps simultaneously, one must first create a community with our Facebook page a reference.
To achieve this is to create interactivity on our Facebook and that is why I wish to inform an application developed by FanAppz also to help you grow your Facebook social community, will help then earn money. Click here to read more.. »
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